There are rare cases when, after making a deposit, the funds are debited from your payment method but not credited to your game account.
📌 What to do if the funds didn’t appear in your balance?
🔹 Upload the payment proof to your account.
Go to the "My Documents" section in your user account and upload a payment confirmation — a bank statement showing the transaction.
🔹 Contact our support team.
If the funds haven’t been credited to your balance, please write to us at contact@slot.md or reach out via live chat on the website.
Include the following details in your message:
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Date and time of the transaction;
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Payment method used;
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Transaction amount;
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Mention that you uploaded the payment proof.
Our team will check and resolve the issue as soon as possible.